Our Enviroment - We Must Pledge to Protect It
West's team members, as a group, must commit to do all they can to help protect the environment of our planet through the use of recyclable materials, elimination of waste and the efficient use of all resources.
Profit - A Measure of Our Success
Without profit our Company will cease to exist. Profits are necessary to provide the capital to allow us to continue reinvesting in our company to ensure its survival in the competitive market.
Quality - An Endless Journey
Our quest to improve the quality of everything we do must be endless. The continuous improvement of our products and processes will help assure total customer satisfaction.
Innovation - The Key to Our Future
Innovative new products, processes and product improvements are essential to our Company's future success. We expect all team members to be creative and to share their thoughts and ideas to assure continuous improvement in all we do.
Teamwork - Encourages Excellence
Teamwork is the joining of individual responsibility into a single team effort. Team members are to support each other in their effort to provide total customer satisfaction.
People - Out Greatest Asset
West's teamwork is the joining of individual responsibility into a single team effort. Team members are to support each other in their effort to provide total customer satisfaction.
Trust - Honesty and Integrity
Trust is built on consistent, open, honest, direct and clear communication among team members at all levels. Honesty and integrity are achieved through truth and reliability in all of our commitments to each other and our internal and external customer-partners. Our word must always be true and our actions based on the highest moral and ethical standards.
Our primary objective - Total customer satisfaction
Our customers are the reason we exist as a business. The primary focus of the West's Team is to meet or exceed the expectations of our internal and external customer-partners through prompt, courteous, accurate service coupled with the supply of quality flexible packaging: laminates, rewind, pouches, slider - using the most up-to-date production